Return & refund policy
At Vadhanya Organic, we are committed to delivering fresh, high-quality organic products. If you are not completely satisfied with your purchase, please review our cancellation, return, and refund policy below.
01. Order Cancellation
You may cancel your order before it has been dispatched for delivery.
If your order is successfully cancelled before dispatch, your refund will be processed to the original payment method.
Refunds are typically credited within 5–7 business days, depending on your bank or payment provider.
Once an order has been dispatched, it cannot be cancelled.
02. Returns
Due to the nature of food and organic products, we generally do not accept returns once an order has been delivered.
Returns will only be considered if:
You received a damaged, defective, or incorrect product.
The issue is reported within 24 hours of receiving your order.
To request a return, please contact our customer support with:
Your order number.
A brief description of the issue.
Clear photos of the product and its packaging.
All return requests are subject to verification and approval by Vadhanya Organic.
03. Refunds
Once your return request has been reviewed and approved:
A replacement product or refund will be arranged, depending on the nature of the issue.
Approved refunds will be credited to the original payment method within 5–7 business days.
