Effective Date: 22 June 2025
Last Updated: 22 June 2025
At Vadhanya, we take great care in ensuring that every product we deliver is fresh, safe, and of the highest quality. Due to the perishable nature of our consumable food items, *we do not accept returns or offer refunds once a product has been delivered.
Why No Returns or Refunds?
• Food Safety: To maintain hygiene and safety standards, we cannot resell or reuse returned food items.
• Product Integrity: Our products are made fresh and are sensitive to storage conditions. Once delivered, we cannot guarantee their condition if returned.
Exceptions
We will gladly offer a replacement or refund only in the following cases:
• The product was damaged during transit
• You received the wrong item
• The product is expired or spoiled upon delivery
To request a replacement or refund in these cases, please contact us within 24 hours of delivery at info@vadhanya.com with:
• Your order number
• A clear photo of the product and packaging
• A brief description of the issue
Final Note
We appreciate your understanding and support as we strive to deliver wholesome, honest food with care. If you have any concerns, our team is always here to help.